About Your Bill
Billing Cycle
Marietta Power and Water issues bills in 17 billing cycles. Your actual billing date will vary no more than one or two days during a month. If you don't receive your bill near your normal billing date, please contact us because we cannot accept responsibility for delays in mailing caused by the postal service.
Your billing date is determined by your service location. All billing cycles are arranged geographically to make our meter reading system as efficient as possible.
Accuracy
Our meter readers use a hand-held computer to enter meter readings. This device may ask for verification if the consumption appears to be abnormally high or low. Meter reading accuracy is monitored and is consistently more than 99%.
Early Payment Discount
If you pay your bill within 10 days of the date of billing, you may pay the 10% discounted amount which is offered for early payment (electric service only). This amount is indicated on your bill as the "Net Amount." Customers making payment after this date should pay the actual gross amount.
Purchased Power Adjustment
The purchased power adjustment (PPA) is reviewed on an annual basis to determine if we need to amend this section of the rate. The PPA is part of our overall rate structure and is designed to capture fuel costs and other costs that are not recovered through the base rate.
Franchise Fee
A fee collected by the city of Marietta for granting Marietta Power the use of public right of ways and streets to serve the public at large.
Tax
As with all utilities in Georgia, a sales tax must be charged on your electric bill.
Disconnection Procedures
If your account shows a balance of $10 or more and is not paid in full by due date, service will be subject to disconnection.
Payment Options
Learn more about how to pay your bill.
Senior Citizen Discount
For customers 65 years of age or older whose income does not exceed $20,000 yearly we extend our normal 10 day discount period to a full 30 days.
-
Power & Water
Physical Address
675 N. Marietta Parkway
Marietta, GA 30060
Phone: 770-794-5150
24-Hour Automated Account Inquiries
Phone: 770-794-5150
Emergency Number (Power)
Phone: 770-794-5160
Emergency Number (Water)
Phone: 770-794-5230
Hours
Monday - Friday
8 a.m. - 5 p.m.