Can I change the name on my account without a transfer of service?
Generally, name changes are not allowed to accounts once the account is activated. Exceptions to this rule include legal name changes (i.e. marriage, divorce) and a copy of the legal documentation would be required to complete the change. The account holder can also add an authorized user to the account at any time.

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1. Where can I find my account number?
2. Why does my bill show two different amounts to pay?
3. What is PPA?
4. Do we have a fixed rate to lock in to for the summer?
5. Do you have budget billing?
6. Can I change the name on my account without a transfer of service?
7. Can I change the due date of my bill?
8. How do I get a PDF copy of my bill?
9. Will I be notified of rate changes?
10. What is my current rate?
11. Why is my bill so high?
12. How can I dispute my bill?
13. Can I get credit for a water leak?
14. How do you calculate credits for water leaks?
15. Can I get credit for a pool fill?
16. I have been doing some outdoor watering, so why am I being charged for wastewater?
17. Can I change electric service providers?